Airline Consumer Contacts
AIRTRAN AIRWAYS
Ms. Deena Houghton
Manager, DOT & Consumer Affairs
9955 AirTran Boulevard
Orlando, Florida 32827
(800) 965-2107
http://www.airtran.com
JETBLUE AIRWAYS
Mr. Jason Ward
Director, Customer Commitment
P.O. Box 17435-7435
Salt Lake City, UT 84117
(801) 365-2533
http://www.jetblue.com
ALASKA AIRLINES
Mr. Ray Prentice
Manager, Customer Care
P.O. Box 24948
Seattle, WA 98124
(800) 654-5669
http://www.alaskaair.com
MESA AIRLINES
Mr. Edward P. Gomes
Vice President, Customer Service
410 N. 44th Street Suite 700
Phoenix, AZ 85201
(602) 685-4000
http://www.mesa-air.com
ALOHA AIRLINES
Ms. Denise Castillo
Manager, Customer Relations
P.O. Box 30028
Honolulu, Hawaii 96820
(888) 771-2855
http://www.alohaairlines.com
NORTHWEST AIRLINES
Ms. Kristen Shovlin
Director, Customer Care Department
P.O. Box 1908
Minot, ND 58702
(701) 420-6282
http://www.nwa.com/talk
AMERICAN AIRLINES & AMERICAN EAGLE AIRLINES
Mr. Sean Bentel
Manager, Customer Relations
P.O. Box 619612 M/D 2400
DFW Airport, TX 75261-9612
(817) 967-2000
http://www.aa.com
PINNACLE AIRLINES
Mr. Francisco Vargas
Manager, Customer Solutions
1689 Nonconnah Blvd., Suite 111
Memphis, TN 38103
(901) 348 - 4282
http://www.nwairlink.com
ATLANTIC SOUTHEAST AIRLINES
Mr. Donald K. Day
Manager, Customer Care
100 Hartsfield Centre Parkway
Suite 800
Atlanta, GA 30354
(404) 766-1400
http://www.flyasa.com
SKYWEST AIRLINES
Ms. Kelly Mumford
Director, Customer Relations
444 South River Road
St. George, UT 84790
(435) 634-3400
http://www.skywest.com
COMAIR
Ms. Gail Painter
Manager, Customer Relations
77 Comair Blvd.
Erlanger, KY 41018
(800) 964-2550
http://www.comair.com
SOUTHWEST AIRLINES
Mr. Jim Ruppel
VP, Customer Relations/Rapid Rewards
P.O. Box 36647
Dallas, TX 75235-1647
(214) 792-4223
http://www.southwest.com
CONTINENTAL AIRLINES & EXPRESSJET AIRLINES
Ms. Anne Munoz
Director, Customer Care
P.O. Box 4607, NHCCR
Houston, TX 77210-4607
(800) 932-2732
http://www.continental.com
UNITED AIRLINES
Ms. Pamela Coslet
General Manager, Customer Relations
P.O. Box 66100
Chicago, IL 60666
(877) 228-1327
http://www.ual.com
DELTA AIR LINES
Ms. Daiquiri Gleaves
General Manager, Customer Care
P.O. Box 20980
Atlanta, GA 30320-2980
(404) 715-1402
http://www.delta.com
US AIRWAYS (America West Airlines)
Ms. Henri Dawes
Director, Customer Relations
4000 E. Sky Harbor Boulevard
Phoenix, AZ 85034
(866) 523-5333
http://www.usairways.com
FRONTIER AIRLINES
Mr. Doug Skelton
Director, Customer Relations
7001 Tower Road
Denver, CO 80249-7312
(720) 374-4639
http://www.frontierairlines.com
HAWAIIAN AIRLINES
Ms. Rose B. Harman
Manager, Consumer Affairs
P.O. Box 30008
Honolulu, HI 96820
(808) 838-5300
http://www.hawaiianair.com
Source: U.S. DOT/ACPD - Updated: 03/06/2007